What's included
Our deck repair service starts with a 50-point structural assessment and ends with a code-current, written-warranty repair. We don't patch. Every fix addresses the root cause - heaved footings get replaced with helical piles below frost, not shimmed; loose ledgers get re-bolted with proper Maze nails or through-bolts and re-flashed, not screwed back into wet wood; sagging joists get sistered or replaced with the correct hardware, not braced from below. Repairs come with the same lifetime workmanship guarantee we put on our new construction.
Most common Bow Valley repairs we handle: heaved-pier retrofits to helical piles, ledger reattachment with proper through-bolting and step flashing, joist sistering or full replacement, rotted stair stringer replacement, code-deficient railing modernization (36" to 42" with through-bolted posts), deck-board replacement for rot or fastener pullout, and post-base hardware retrofits to Simpson ABU standoff bases. We also handle the small things - squeaky boards, loose handrail returns, gapping cap rail - that don't get a separate line item but show up in every repair we do.
Signs you need this
- Deck tilts or one corner sits noticeably lower - usually frost-heaved or settled piers
- Visible mid-span sag in the deck surface, especially after a heavy winter
- Ledger board gap from the house wall - water has been getting behind it for years
- Railings move when you push laterally - posts are no longer secure
- Soft spots on the deck surface or visible rot at board ends or fastener heads
- Stair stringers show split lines, soft wood at the base, or visible movement under foot
- Squeaks or pops consistently in the same area - fastener has lost its grip
- Pre-sale inspection report flagged the deck for code or structural issues
- Insurance renewal requested a deck safety verification
Our process
- Same-week assessment for safety calls; 2-week scheduling for non-urgent. On-site walkthrough with a structural sound-test, fastener pullout check, and code-compliance review.
- Written 50-point report. Itemized list of every issue found, prioritized by safety, with photos. You see what we see.
- Repair vs. rebuild conversation. Honest assessment of whether targeted repairs make sense or whether you've crossed the threshold where rebuild is the better value.
- Quoted scope and parts order. Helical piles, lumber, hardware (Simpson Strong-Tie standard), decking and railing material to match existing where possible.
- Repair execution. Most repairs complete in 1-4 days on site. Temporary support installed for the duration where needed.
- Final walk-through and warranty. Lifetime workmanship guarantee on everything we touched; written documentation for resale or insurance.
Common repair types and pricing
| Repair type | Typical cost | Timeline | Notes |
|---|---|---|---|
| Heaved pier → helical pile | $850-1,400 per pier | 1 day per 2-3 piers | Eliminates the heave cycle permanently |
| Ledger reattachment + flashing | $1,200-2,800 | 1-2 days | Re-bolt with Maze, step-flash to house |
| Joist sistering | $180-340 per joist | 2-4 joists/day | Restores load capacity |
| Stair stringer replacement | $480-850 per stringer | 1 day per flight | Often paired with closed-riser upgrade |
| Railing modernization (42") | $85-140 per linear ft | 1-3 days | Through-bolted posts, code-current |
| Decking board replacement | $22-48 per sq ft | Per 100 sf/day | Spot replacement or full re-deck |
Pricing factors
- Access - decks with low ground clearance or restricted side-yard access cost more in labour for helical pile installs and substructure work.
- Scope creep risk - opening up a ledger or substructure often reveals additional rot. We quote known issues fixed-price and provide hourly rates for any additional work discovered.
- Material match - replacing a few cedar boards in an existing cedar deck requires sourcing matching stock; aged cedar can be harder to match visually than premium new boards.
- Permit requirement - most repairs don't trigger a permit; structural work (new beams, new footings, ledger replacement, decks over 0.6 m off grade with major work) does. Permit fees add $150-450.
- Season - winter helical pile installs are possible and we schedule them year-round, but mid-deck or board-level work waits for spring thaw.
Bow Valley local context
Three Canmore conditions drive every repair we make. Frost first: Town of Canmore design frost depth is 1.2 m, and the single biggest source of structural deck failure in the Bow Valley is footings set above that depth - concrete pads, paver footings, short sonotubes, or wood posts set on grade. Every spring the freeze-thaw cycle pushes these footings up, and within 3-5 winters the deck is visibly out of square. The fix is helical piles driven to 1.6 m or engineered concrete piers below the frost line; we've installed over 500 helical pile retrofits since 2015 specifically for heave remediation. Second is snow load: the Town of Canmore design ground snow load is 2.5 kPa (~52 psf), but decks built before the 2010 NBCC update were often sized to 1.9 kPa. After a normal winter the older framing can show mid-span sag of 15-25 mm - visible to the naked eye and a sign the joists are working beyond their design load. We sister or replace joists and add mid-span beams where the original framing can't be brought up to spec. Third is UV: at 1,400 m elevation the UV index runs roughly 20% higher than Calgary (NRC alpine UV data), so cedar and larch boards check and split faster than the same material would at lower elevation. Most of our board-replacement work is UV-driven on decks that were never refinished on the proper 2-3 year cycle.
Permit note: most repairs (board replacement, railing post replacement, stair tread replacement) don't require a Town of Canmore permit. Structural repairs - new footings, beam replacement, ledger replacement, major joist work - do require a building permit when the deck is more than 0.6 m off grade. We confirm the permit path before quoting and handle the application where required. In Banff, Parks Canada review applies to any change in exterior material or finish.
Why choose Canmore Deck Builders
Same-week safety response
We work in the community we live in, and an unsafe deck isn't acceptable. Genuine safety calls - collapsing stair, pulling ledger, loose 2nd-storey railing - get same-week assessment and most often same-week temporary stabilization. Permanent repair is scheduled inside 2-3 weeks.
Same-week response · 100% of safety calls 2024-2025Root-cause fixes, not patches
Every repair addresses the actual cause. Heaved piers get replaced with helical piles below frost, not shimmed. Loose ledgers get re-bolted with proper flashing, not screwed back into wet wood. We don't sell repeat visits - we sell repairs that hold.
0 repeat-repair callbacks · internal data 2015-2025Honest repair-vs-rebuild assessment
Roughly 40% of the decks we assess are past the threshold where repair makes economic sense. We tell you when that's the case rather than burning $4,000 on patches to a deck that needs $9,000 to truly be sound. You get a transparent recommendation, not a sales pitch toward the more profitable option.
40% of assessments recommend rebuild over repair